Ukrposhta
sending and receiving parcels

This website is not the official website of UKRPOCHTA and has not been created in cooperation with the owner of UKRPOCHTA, it is for informational purposes only and that the only official source regarding UKRPOCHTA is https://ukrposhta.ua/ua.

The post is one of the most popular methods of delivery in Ukraine. Although the company's services can be used for search cargo, and to send parcels to another country.

Parcels are considered the best way to deliver a thing or goods to another locality or country. Unlike letters with text and images, which can be sent by e-mail or mobile communication, packages and parcels are still sent by mail. However, for sending via Ukrposhta should know how to properly issue and sign.

Loading machine
Loading machine

Sending to Ukraine

When Sending parcels or registered letters, you should visit the post office and provide them to the operator. The usual departure is accepted without estimating the cost of the content. For a parcel with a declared value, an evaluation of the investment is required. You can register your mail by registering on UkrPoshta online.

After registration, the sender receives a code for printing and pasting on the parcel box
Registered letter envelope
Registered letter envelope

To send cash on delivery by UkrPoshta use special forms with a red stripe. The value of parcels should not be less than the cost of translation. And their recipients will have to pay an additional Commission at current rates.

When parcels arrive at the post office, the addressees are notified via a notice or phone call. You can track the shipment and using the track code, which is specified on the check, invoice or Declaration.

The addressee can get this number from the sender (for example, an online store consultant).

A parcel notice
A parcel notice

Parcels to other countries

International departure is different from the standard one. Instructions for sending parcels to another country is as follows:

  1. Sender presents the contents of the attachment UkrPoshta employee who checks whether the shipment of these things does not violate the laws of the country of destination;
  2. li>
  3. after weighing, the shipping cost is determined
  4. The form is filled СР71 or СР72 and a customs Declaration form CN23.
  5. How would you rate the service on a 5-point scale?

    Map of Europe
    Map of Europe

    In the accompanying form indicate the address of the sender and recipient in the language of the country to which the parcel is sent (in the CIS countries is allowed to use only Russian). Inscriptions can be in English or French, but must be duplicated in Ukrainian.

    Accompanying form
    Accompanying form

    Here specify in what way it is necessary to return departure if it does not turn out to hand over, and the declared cost in hryvnias. The CN23 Declaration should include full addresses, the name of all items, their price and weight. Parcels cash on delivery can be sent only to countries that have concluded an agreement with Ukraine on the exchange of mail.

    The Addressee is informed about the arrival of the parcel by notice or call. You can also use a number of 13 characters, which differs from the usual code by having 4 Latin letters – two at the beginning and end of the combination (for example, RB56XXXX557SG).

    Receiving mail

    postal order
    postal order

    EMS or registered mail is delivered to the addressee at home. The parcel can be delivered to the post office or by courier. To receive the shipment from the addressee, the following documents are required:

    • Ukrainian passport – civil or foreign;
    • Military ID (for conscript);
    • ID of the MP;
    • Passport or identity card of a foreign citizen.

    Parents can do this in place of minor children by presenting their birth certificates. You can pick up the package, designed an incapacitated family member – they will need the document from the guardianship. Spouses may receive mailings for each other by showing a marriage certificate. It is possible to obtain a power of attorney issued by a notary.

    Related posts:

    Parcel

    How to track the parcel?


    To see the place of stay sent by Ukrposhta parcels, the user can online. This is done through the official website of the mail, electronic search resources, mobile application.

    Cargo

    How to track the cargo?


    First of all, on the main page of the site in the header or just below will be the button "Track cargo", opens a form where you need to enter the track number or invoice number

    parcel

    How to track the parcel?


    UkrPoshta parcel tracking system allows all customers of this company to check the postal status online.

    Question-answer

    How many days is the parcel stored for free?

    Shipment is in the post office up to 5 working days. After that, the storage will have to pay. Date of issue is not taken into account.


    What happens if I don't pick up the package?

    Mail is stored for up to 30 days. After that, the parcel is returned to the sender. If the recipient is not able to pick it up in time, he can extend the storage period up to 60 days.

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  • Софія
    10 September 2021

    Скільки максимум часу іде посилка по Україні?

  • Катя
    08 March 2021

    хочу знати чи прийшла посилка

  • ТЕТЯНА
    01 March 2021

    Чи можна замовляти посилки на інше відділення укрпошти, окрім того віділення де є фактичне місце проживання замовника?

  • Людмила
    01 February 2021

    Я загубила паспорт,а тут якраз посилки з Китая почали надходить. Так як я документа немаю,то чоловік пішов на пошту #8 в Черкасах. Посилку недали хоч і свій паспорт старого зразка показував(там же всі записи є). Та і свідоцтво про одруження теж було. Просто незахотіли дивитись. А що цікаво ,лист заказний який адресовано мені-дали! Як це????Лист дали,посилку -ні. Дозвонитись неможна.Трубку ніколи неберуть. У них хоч перевірки бувають.

  • Наталя
    18 January 2021

    Отримали посилку лише , коли зробили i вiддали ксерокопiю паспорта громадянина Украiни. Це ше що таке ? Змiнiв у законодавствi не знайшла, чи не знання своiх правил ???

  • Валентина
    10 December 2020

    Раніше часто замовляла відправку через Укрпошти. Ніколи ніяких нарікань не було. Останнім часом багато інтернетмагазинів не відправляють замовлення Укрпоштою. І якщо потрібно дуже швидко отримати, то це теж не про Укрпошту. Якщо є можливість почекати 4 дні, то Укрпошта для вас. Це дешевше, ніж Нова пошта. Сьогодні отримую 2 замовлення. Задоволена.

  • Денис
    16 November 2020

    Доброго дня Маю таке питання чи можу я відправити на Польщу закордонний паспорт ?

  • катерина
    30 September 2020

    здравствуйте если у меня есть паспорт гражданина Украины но мне нет 18 я же могу забирать посылки из другой страны?

  • Віта
    12 September 2020

    Чи можна не оплачувати і не забирати посилку. Якщо її прислали шляхом обману. І оголосили цінність 650 грн, за товар який я не замовляла. Сказали, що подарунок....

  • Інесса
    30 July 2020

    Сегодня хотела забрать ден.перевод (наложенным платежом отправляла посылку) сумма 90грн. Предоставила водительское удостоверение, на электронке есть сканы паспорта - предоставила; но, нет! Нужен паспорт!!!! Ребята, вы что с ума сходите??? Тем более спрашиваю для чего? Нужно данные ввести. Данные есть в эл.виде, но это не котируется! Зачем??? Меняйте свое отношение к клиенту!!!

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